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Outreach Community Hub

Community outreach banner.

An Outreach Community Hub will soon be available at all Library branches. The new service has been created in partnership with the Region of Durham, in association with the Healthy Communities initiative.

Commencing the week of June 28, 2021, Clarington Public Library branches will have an Ontario Works Outreach Worker onsite, during limited time periods, in order to connect community residents to a variety of social services supports and resources.

For more information and to learn about what services you can access via the Outreach Community Hub, Outreach Workers will be visiting each branch the weeks of June 14 and June 21!

You can read the joint Clarington Public Library and Region of Durham press release here.

Services Offered

Ontario Works Outreach Worker will be onsite to help connect community residents to a variety of social services supports and resources, including:

  • Housing;
  • Food security;
  • Financial stability and literacy;
  • Counselling;
  • Crisis intervention;
  • Advocacy;
  • Service navigation;
  • Form application;
  • Case management;
  • Children’s Services referrals;
  • Trusteed Youth Program;
  • And more.

The Outreach Worker can communicate with community agencies on behalf of clients, assist with online government application forms, and help you navigate the social services system.


No appointments will be necessary. Commencing the week of June 28, 2021, the Outreach Worker will be available:

  • Bowmanville Branch: Tuesdays and Thursdays, 10 a.m. to 3 p.m.
  • Courtice Branch: Wednesdays, 10 a.m. to 3 p.m.
    • Note: the Outreach Community Hub at the Courtice Branch will be available when permitted by Provincial restrictions. In accordance with the Emergency Brake Shutdown Provincial Framework with sports and recreational facilities being closed, the Courtice Branch is closed to public access, with only Take-Out Service available.
  • Newcastle Branch: Mondays, 1 p.m. to 3 p.m.
  • Orono Branch: Fridays, 10 a.m. to 12 p.m.

NOTE: The Outreach service may be interrupted pending changes in Provincial restrictions applicable to public libraries – please check our Service Updates page for the most up-to-date information.

Due to COVID-19 restrictions, all visitors entering any Library branches are required to adhere to Public Health protocols (health screening, wear a three-layer mask, maintain six feet/two metres distance from others, etc.).